MCFUQEVENTLOG

PeopleSoft Field Name	Description
MCFDOMAIN	Domain
SEQ_NBR	Sequence Number
MCFUQQUEUETIME	MCF Universal Queue date time field indicating the time when this task/event was enqueued
MCFRENTOPIC	Published topic for this RENSRV event.
MCFLOGGEDEVENT	Type of event that occurred in the Universal Queue system. ABAN=Abandoned ACPD=Agent 's accepted tasks ACPT=Accept BCST=Broadcast UQ admin information CAEV=Call Event CCEV=CallConnection Event CCRQ=CallConnection Request CNCT=Realtime contact DBCT=DBMS Contact DMPQ=Dump queue state info to log DONE=Done/Dequeue DROP=Drop Agent END=End FWD=Forward GREV=Group Event GRP1=Group Refresh1 GRP2=Group Refresh2 GRRQ=Group Request INFO=UQ Process Information LACK=Login Acknowledgment LGIN=Login LGOT=Logout MSG=Message NEWQ=New Queue NTFY=Notify PRES=Agent's presence change PUSH=Push URL QSDN=Queue Shutdown RACK=Restart acknowledgement READ=Reread Defaults RSRT=Restart SEEV=Session Event SERQ=Session Request TOUT=Timeout UNKN=Unknown RENSRV event USEV=User Event USGN=Unassign USR1=User Refresh1 USR2=User Refresh2 USRQ=User Request
MCFUQTASKTYPE	Type of Universal Queue task CH=Chat EM=Email GN=Generic VO=Voice
LANGUAGE_CD	Language Code translate values
MCFUQTASKNUM	Unique identifier for a task in the Universal Queue.
MCFUQQUEUEID	Queue ID
MCFUQAGENTID	Agent Id
MCFUQCOST	Cost of task used in the Universal Queue to determine task to Agent routing.
MCFUQPRIORITY	Priority of task in Universal Queue. Tasks are serviced in order by highest value to low on their associated queue.
MCFUQSKILLLEVEL	Skill Level
DESCRLONG	Long Description

Author: PeopleTools
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