MCFUQEVENTLOG

index back

MCF Universal Queue Event Log

This log contains RENSRV events that occur during the course of operating the MCF Universal Queue.

PeopleSoft Field Name Field Type Column Type Description
MCFDOMAIN Character(50) VARCHAR2(50) NOT NULL Domain
SEQ_NBR Number(15,0) DECIMAL(15) NOT NULL Sequence Number
MCFUQQUEUETIME DateTime(26) TIMESTAMP NOT NULL MCF Universal Queue date time field indicating the time when this task/event was enqueued
MCFRENTOPIC Character(254) VARCHAR2(254) NOT NULL Published topic for this RENSRV event.
MCFLOGGEDEVENT Character(4) VARCHAR2(4) NOT NULL Type of event that occurred in the Universal Queue system. translate values
MCFUQTASKTYPE Character(4) VARCHAR2(4) NOT NULL Type of Universal Queue task
CH=Chat
EM=Email
GN=Generic
VO=Voice
LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code translate values
MCFUQTASKNUM Character(30) VARCHAR2(30) NOT NULL Unique identifier for a task in the Universal Queue.
MCFUQQUEUEID Character(32) VARCHAR2(32) NOT NULL Queue ID
MCFUQAGENTID Character(30) VARCHAR2(30) NOT NULL Agent Id
MCFUQCOST Number(3,0) SMALLINT NOT NULL Cost of task used in the Universal Queue to determine task to Agent routing.
MCFUQPRIORITY Number(2,0) SMALLINT NOT NULL Priority of task in Universal Queue. Tasks are serviced in order by highest value to low on their associated queue.
MCFUQSKILLLEVEL Number(3,0) SMALLINT NOT NULL Skill Level
DESCRLONG Long Character CLOB Long Description
index back (c)David Kurtz 2019, www.go-faster.co.uk PeopleTools 8.54
PTRef generated on 09-JUN-19