MCFUQLOG

PeopleSoft Field Name	Description
MCFUQEVENT	Type of event that occurred in the Universal Queue system. ACPT=Accept ASGN=Assign DONE=Done/Dequeue LGIN=Login LGOT=Logout NWST=New state RSRT=Restart TOUT=Timeout USGN=Unassign
MCFUQTASKNUM	Unique identifier for a task in the Universal Queue.
MCFUQTIME	Time at which the event occured in the Universal Queue.
MCFUQAGENTID	Agent Id
MCFUQQUEUEID	Queue ID
MCFUQINFO	Field that contains additional information on the Universal Queue event that occured.
MCFUQTASKTYPE	Type of Universal Queue task CH=Chat EM=Email GN=Generic VO=Voice
MCFUQPRIORITY	Priority of task in Universal Queue. Tasks are serviced in order by highest value to low on their associated queue.
MCFUQCOST	Cost of task used in the Universal Queue to determine task to Agent routing.

Author: PeopleTools
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